Return/Refund Policy

Due to the pandemic and situation evolving day by day, we are trying our level best to package the 9Degrees items as carefully as possible.

We have a 7 days return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Returns are only initiated for damaged product. The entire amount of your order will be reversed on your original payment method.

If incorrect size received or wrong item received you are eligible for an Exchange or a voucher/Gift card for the entire amount of that product using which you can make a future purchase. Payments are not reversed. 

To start a return/replacement, you can contact us at 9degreeperformance@gmail.com
 
Once the product is checked and your return is accepted, we will initiate a return. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at 9degreeperformance@gmail.com / WhatsApp - +91 99538 65501

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions 
Keeping in mind hygiene requirements inner-wear(s) compression wear can be returned if they are in re-sellable conditions.